"The best on-line training class I have taken! I found it interactive, relevant, and convenient. I highly recommend it." Mark Pellowski, SVP Finance, Informatica

"This program gives concrete tools for sales professionals for influencing and communicating with customers and in all kinds of situations, especially the tough ones!" Antti Innamaa, Applications Consultant, Synopsys, Espoo, Finland

“What great tools I now have to use in influencing! The short video clips for each topic, case studies and articles, and the WebEx meetings with breakouts all contributed to a higher level of learning. It was one of the best programs I have been through.” Cindy Olsen, Senior Director, HR, Concur

"Excellent content, very well organized, engaging and inspiring. Embrace this online course: you and your team members will greatly benefit from it." Stephan Debray, Informatica

Quotes from recent program evaluations

Synopsys (Global)

• The program format made it easy for me to stay on track despite my hectic schedule.
• I would recommend this for every AC in the organization.
• This short program on influence skills opened my eyes to how you should structure and communicate ideas to the decision-makers that matter.
• This course is helpful for anyone who faces small or large scale influence situations.
• I highly recommend this program to anyone wanting to improve his influence skills.
• This course provides a general framework for consistently understanding and developing influencing skills.
• Life examples and breakout groups were valuable.
• The information delivered in the sessions and "e-modules" was excellent. There are many concrete take home points that will help me especially when interfacing with customers.

Informatica (Global)

• Content, expertise, time management, communication/organization.
• The methodology the webinar teaches is very useful, especially when I am under attack – how I should react about that. Worked well.
• WebEx technology completely eliminated the requirement for everyone sitting in the same room for this training. This enabled participants from across the world to participate without feeling that we should be sitting inside one classroom.
• Combination of short modules and reviews via live webinar worked very well. Will review both in the next few months to see how I can improve more.
• The website set-up is very easy to follow. I liked the length of the online recordings.
• The instructor's input is extremely helpful to me. Everything worked well.
• Nice way to deliver training cost effectively.
• Interactive discussions worked well. I would highly recommend this class. It is very useful and I found it interesting.

Kaiser Permanente

• Very nicely laid out in terms of what would be happening, how to build from simple influence to more complex.
• I liked the incremental steps...seemed very doable although I completed modules weekly rather than daily.
• The overall richness and organization of the content was great. All of it is applicable to my daily influence challenges.
• I thought the e-online modules were fantastic. Also, I was very impressed by the WebEx technology even though we had a few glitches.
• Breakouts with application of didactic training to real work events were extremely valuable. 
• The course content was great; Denise was a great presenter/host.
• The program was well tailored and applicable to my role.
• The value of the program is not just honing a skill... but the opportunity to master the skill through discussion, feedback and interaction with others.
• The program offers a practical approach to influencing others with great results!

Public Programs with leaders from many organizations

• The instructor's explanation of situations were quite close to real-life situations.
• The instructor and her material and stories made the class.
• Great combination of multiple modalities and repetition, as well as opportunity to talk about how to implement, try it out and discuss with others.
• Small break-out groups where you get to share specific examples and get feedback were very helpful.
• Really liked the scheduled calls-- having a set time to focus on influence. Also liked having the downloads grouped by day.
• Very practical and useful information! Thanks!
• Great program! The tools and techniques helped refine my ability to both influence my clients and colleagues.