Help Topics

Lost your UserName or password?
If you've lost (or did not receive) your 'Welcome New Subscriber' email, or if you've forgotten your username or password, you can use the Lost Password feature on the login page to receive an automatic email message (sent to your originally registered email address) of your registration record.

Privacy Policy. We respect your privacy and will never provide details about you to anyone without your permission. For full details see our Privacy Policy.

Terms of Use. Broadly stated, the goals of this site are to provide clients with the information and resources they need to succeed as leaders as described in the content on this site. Please see our Terms of Use for detailed information about our site. 

Private Group Discussion Forums
These are general forum rules. For a complete description of what our forums are about, please see the "forums" section in our Terms of Use before engaging in forum discussions.  The discussion forums are provided as a way for you to ask questions, seek opinions, offer advice, and in generally connect with other members in your group. In order for the discussion forums to work, we ask that you follow these simple guidelines:

• Do lead by example - Nothing improves a forum more than posters who reason sharply, write well, and have some perspective about it all. Be one of them.
• Do keep it appropriate - A difference of opinion between subscribers is acceptable, but refrain from abusive attacks, engaging in senseless flame wars, and using profane language.
• Do use common sense - If you read a post that sounds too good or strange to be true, it probably is.
• Do stay on topic - If you are going to reply to a post, make sure you are placing it in the correct area. Use the reply button below the original post.
• Do not post commercial messages. This means don't use the discussion forums for self promotion.
• Don't spam - Post your message once.
• Don't violate poster privacy - Don't reveal online private or personal information of another individual. If you are asked for a friend's email address, the best advice usually is to forward the request to the friend. He or she can then decide whether to respond.
• Don't misrepresent yourself - Don't represent yourself as another person, create or use another screen name to avoid a revocation of posting privileges, misrepresent the site or your role in it, and don't mis-attribute a contribution you've made.
• Don't be a whiner - If you really, really find this site not to your liking, let the webmaster know directly, learn to live with it, or move along.

Contact Us
You can contact us in a number of ways, by phone, email, or snail mail.